Receipt recorded
In this example, Jérémie takes responsibility for the enquiry and keeps the useful information together.
An enquiry.
Always a next step.
A fictional example showing how to keep track of an enquiry from receipt to closure. No message is sent and no client tool is connected.
Fictional example · Two references01 02 03 04
Enquiry closed
Qualification
References and a useful next step are identified.
Response prepared
A draft is prepared. It is not presented as a sent email.
Explicit closure
The example ends with no further action. The reason is kept so it is clear why the enquiry is closed.
What this example shows
This presentation shows how to find an enquiry, prepare a reply and keep the reason for closing it. It does not handle real enquiries. For your business, the steps, responsibilities and tools would be defined before agreement.
Your next stepA few words.
A few words.
And we work out what comes next.
Describe your situation. Jérémie replies in writing; you decide after receiving a proposal.
Tell us about your project ↗Free first conversation, in writing and without commitment.