Prepare the welcome. Keep track.

Opening hours

“In this example, the shop opens on Saturday from 10am to 6pm. You can visit during that time.” Before real use: confirm date, address and hours.

A visit without a purchase

“Yes, you can explore the selection and ask questions. You then choose freely.”

Product availability

“I will check availability and the facts about this item before replying.” Never confirm stock or a product claim without checking.

Who does what?

The agency prepares messages, materials and the journey, and checks receipt. The shop owner confirms information, availability and commitments, and installs physical materials. Ongoing conversation handling is included only when agreed.

After an enquiry

1. Record the question and assign an owner.
2. Prepare the reply; confirm any uncertain fact.
3. Send only under the authority agreed for the assignment.
4. Record the next step or close once handled.

Handover review

Delivered materials, receipt tests, open questions and useful adjustments. A click or question is not a sale.

CheckPoint360 demonstration. Fictional business, opening and information. No real event announced. Editable HTML file, printable from your browser.